Privacy

What we collect

Only what we need to obtain your document: your name, e-mail address, the details of the document (for example company name or names and dates), and the delivery address if you choose DHL. Files you upload in the chat are stored on our server and are only visible to us.

Why

To file your request with the authority, to deliver the document and to answer your questions. We pass your details only to the authority that issues the document, to Stripe for payment and to DHL for delivery.

Chat

Our chat is answered by our digital assistant, an AI, and read by our team. Messages are processed by Anthropic to generate answers. Please do not send passwords or card numbers in the chat.

Statistics

We count visits without cookies and without third party trackers. A session cookie keeps your cart and your conversation while you are on the site.

Your rights

Write to welcome@eseychelles.com to see, correct or delete your data.